Books/Book Chapters

Avina Mendonca., Premilla D’Cruz and Ernesto Noronha (2018). Beauty service workers’ encounters with abusive customers: Furthering the concept of external bullying. In P. D’Cruz, E. Noronha, A. Mendonca, & N. Mishra (Eds.), Indian perspectives on workplace bullying: A decade of insights. Singapore: Springer