Interactive session on Quality Control and Operations Management
Currently, Ms. Shivangi Kamath is Head Quality Management and Process Improvement- Process Excellence Group, with Tata AIG General Insurance Company Limited. In the past, she has worked with big market names including Aegon, HDFC Standard Life Insurance, ICICI Prudential. In her current profile, she leads the company’s Customer Service & Business Ops, Quality Management & Process Improvement, Grievance Management and driving Excellence, Innovation, Digitization, Project Management, Business Process Management and creative Workplace Practices with holistic total Quality thinking towards making a World Class Organization.