Predixion – the Analytics club of IIM Nagpur was delighted to host Mr. Saurabh Gupta on 1st December 2019. Mr. Gupta spoke on the topic ‘How Kent uses data to be more customer-centric: Service CRM‘ and shared his experiences on how-state-of-the-art CRM services changed the way Kent RO Systems Ltd. catered to customers and key partners. He also shared how Kent RO Systems collects, processes and uses data efficiently to stay ahead of the competition. We are grateful to Mr Gupta for this insightful session.
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