Guest session by Praveen Nijhara, Senior Executive Director, Kantar IMRB & Head, Customer Experience & Loyalty Business as a part of Leadership Series 2019 at IIM Nagpur.
About the Speaker:
He is Senior Executive Director, Kantar IMRB and Head, Customer Experience & Loyalty Business. He is a Customer Experience (CX) Strategist and has been Awarded as ’50 Most Impactful Customer Service Professionals’. He has previously worked with ICICI Prudential Life Insurance Company Ltd and MORI Research, London. He has done MBA from NMIMS.
Topic:
Enriching customer experience through Market Research
PS: The guest session is mandatory for ODD Roll No students, PGP1. Other interested students can attend the same.
Above students who will not be able to attend the session, kindly send a mail to Marketing Club with their replacement before 18th Mar 2:00 PM.
Hope to see enthusiastic participation from all.
Happy learning!!